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Student Travel Insurance Claims


Student Overseas Travel Insurance Claims

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Student Overseas Travel Insurance Claims

Student Overseas Travel Insurance Claims Procedure

For Cashless Settlement

  • Inform our help line numbers mentioned below to register a claim. You can get in touch with us at the following:
    • In USA : +1 877 352 7706 (Toll Free)
    • In Canada +1 877 352 7693 (Toll Free)
    • From the rest of the world: +91 22 6787 2010(Call back facility)
    • In India: 1800 209 8889 (Toll Free and Accessible in India only)
    • Fax: +91 22 6734 7888
    • E-mail- travelclaim@icicilombard.com
    • TPA would validate and authenticate the claim
    • TPA settles bills directly with hospitals/ provides remittance

For Reimbursement Settlement

  • Inform our help line numbers mentioned below to register a claim. You can get in touch with us at the following:
    • In USA : +1 877 352 7706 (Toll Free)
    • In Canada +1 877 352 7693 (Toll Free)
    • From the rest of the world: +91 22 6787 2010(Call back facility)
    • In India: 1800 209 8889 (Toll Free and Accessible in India only)
    • Fax: +91 22 6734 7888
    • E-mail- travelclaim@icicilombard.com
    • TPA would validate and authenticate the claim
    • The insured must submit the required documents and completed claim form as per TPA guidance

Documents Required

  • Duly completed and signed claim form
  • Policy copy
  • Air ticket jacket / boarding pass

Additional Documents Required

For Health Cover

  • Original Doctor's statement mentioning the ailment and treatment prescribed
  • Original hospital bills / receipts for the amount fully settled. In case of unsettled hospital bills, to furnish the original payment receipts, which give a clear indication that, the amount due to the hospitals has been settled in full.

For Delay of Checked-in Baggage

  • Original receipts for emergency purchases made during the period when the baggage was delayed
  • Letter from airline as to when the baggage was returned back to the insured and if any compensation is paid for settlement of claim for delay of baggage

For Loss of Checked-in Baggage

  • Property Irregularity Report issued by the airlinesm
  • Letter from airline confirming that the baggage has been permanently lost
  • And if any compensation is paid towards settlement of claim Description of items lost along with relevant bills (bills are must for items valued in excess of USD $100)

For Loss of Passport

  • Receipts for obtaining duplicate passport / travel documents
  • Copy of new passport, return tickets, previous passport (if available).
  • Certificate issued by embassy of India; stamps, cost of a professional account or solicitor (Excluding any transportation involved in getting duplicate passport)

For more details, kindly refer to the Policy Wordings.

Policy Wordings

Disclaimer:

Insurance is the subject matter of solicitation.
"ICICI Bank Limited ("ICICI Bank") is licensed by the IRDA to act as a Corporate Agent of ICICI Lombard General Insurance Company Limited. The contract of insurance will be between ICICI Lombard General Insurance Company Limited and the Insured, and not between ICICI Bank and the Insured. ICICI Bank is acting merely as the Corporate Agent of ICICI Lombard General Insurance Company Limited and there is no direct or indirect linkage between the provisions of the banking services offered by ICICI Bank and your usage of the product or participation in the scheme offered by ICICI Lombard General Insurance Company Limited. Your participation in this product is purely on a voluntary basis. ICICI Bank is not liable or responsible for any claim, dispute, liability, loss or shortfall resulting from the scheme. This policy is brought to you from ICICI Lombard General Insurance Company Limited. No person shall allow or offer to allow, either directly or indirectly, as an inducement to any person to take out or renew or continue an insurance in respect of any kind of risk relating to lives or property in India, any rebate of the whole or part of the commission payable or any rebate of the premium shown on the policy, nor shall any person taking out or renewing or continuing a policy accept any rebate, except such rebate as may be allowed in accordance with the published prospectus or tables of the insurer."

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